Complaints Book

In accordance with the Consumer Protection and Defense Code, Law No. 29571 (amended by Law No. 31435), and its Complaints Book Regulations, approved by Supreme Decree No. 011-2011-PCM and amended by Supreme Decree No. 101-2022-PCM, LibreCorp has a Complaints Book available to consumers.

Provider identification

Business name:: LIBRE INMOBILIARIA S.A.C.
RUC:: 20605029451
Address:: Av. Vasco Núñez de Balboa N.° 380, Miraflores, Lima

Note on group projects: If your claim or complaint relates to a real estate project developed and/or marketed by another company of the Group to which LibreCorp belongs, it will be referred to that company for handling, and that company will be expressly identified in the response sent to you.

Indicate which project your complaint or claim should go to:

1. Consumer Identification

2. Product or Service Identification

ProductService

3. Claim Details and Consumer Request

ClaimComplaint

Attach File(PDF, PPTX, WORD or images JPG, PNG)

File must not exceed 2MB

4. Observations and actions taken by the provider

As this is a virtual claim or complaint, your request will be referred to LibreCorp's customer service area in order to respond within the legally established timeframe.

5. I authorize notification of the claim result to the provided email

YesNo

(*) Required fields

* Filing a claim or complaint does not prevent you from pursuing other dispute resolution channels, including filing a complaint with the National Institute for the Defense of Competition and the Protection of Intellectual Property (INDECOPI), nor is it a prerequisite for doing so.

* LibreCorp must respond to the claim or complaint within no more than fifteen (15) business days from its submission; this term cannot be extended, in accordance with Article 24 of the Consumer Protection and Defense Code.